Privacy Policy

No email address is required to create an account; a username and password are sufficient. An email address is optional and is not a condition of account use. Login credentials are used for authentication. Do not include passwords or complete login credentials in support tickets.

To provide subscriptions, verify payments, and handle after-sales requests, this service processes account identifiers, plan selections, order amounts, payment status, transaction reference numbers, and support ticket content. Subscription status and data usage are used to determine service access and remaining allowances, not to reconstruct browsing activity.

When submitting a support ticket, provide only information relevant to the issue. Redact login credentials, subscription addresses, and unrelated personal data in screenshots. Information submitted voluntarily is used only to handle that request.

9OVPN does not record which websites users access through accelerated connections, or retain browsing content, access addresses, or DNS query history. It does not create profiles of users' browsing activity.

This service does not persistently store connection logs that link an account to its destination websites. Temporary session state needed to establish and relay a connection is used only while processing that connection. It is released when the session ends and is not retained as a history of access.

Account login and payment interfaces may generate error information for security investigations. This information is handled separately from records of accelerated connections; troubleshooting does not require users to provide a complete browsing history. Aggregate traffic used for billing does not include access content.

Website analytics help us understand page visits, source categories, and button usage so we can improve content and workflows. Analytics are limited to activity on this website and do not extend to other websites accessed through accelerated connections. They should not include passwords or subscription credentials.

Cookies and browser local storage are used to maintain login status, save language preferences, and retain essential interface choices. Login credentials may be stored locally in the current browser. Log out when using a shared device.

You can clear cookies and site storage in your browser settings. You may need to log in again or select a language afterward, but this will not automatically delete account or order records from the server.

This service supports Alipay / WeChat Pay / USDT. Payment confirmation is handled by the relevant third-party payment service or transaction network. 9OVPN receives the payment result and related information needed to verify an order, and does not ask users to submit payment account passwords on this website.

Payment providers may handle transaction data under their own policies. USDT transactions involve public on-chain records; deleting an account on this website does not delete transaction information recorded on the blockchain.

This service does not sell personal data. If disclosure is necessary to fulfill an order, resolve a dispute, or respond to a valid request under applicable law, only information directly relevant to that purpose will be provided.

Account data is retained for as long as needed to maintain the account and provide subscriptions. Order, refund, and support ticket records are retained as required for accounting checks, dispute handling, and applicable laws. Data that is no longer needed is deleted or anonymized; no single fixed retention period is promised.

You can sign in to the panel and use the support ticket portal to request access to, correction of, or deletion of account data. To prevent mistaken deletion, this service verifies the request's connection to the account and explains which records must still be retained and why.

Deleting an account may affect subscription access and the ability to view past orders. Logging out, clearing browser storage, or uninstalling a client does not count as a request to delete an account.

Changes to this policy will be published on this page, and the month shown at the top will be updated. Important changes to processing purposes or the scope of data use will be explained through website announcements or panel notices. Where separate consent is required by law, it will be handled separately.

If you have questions about this policy or data handling, contact us through a user panel support ticket. For service use and refund terms, see the Terms of Service.