Terms of Service

9OVPN provides international routes and subscription management, with coverage in 100+ countries and 230+ routes. Supported platforms include Windows / macOS / iOS / Android / Linux. The user panel lists the available routes and provides access to clients; subscriptions and clients are obtained through the panel.

This service provides network connectivity, but does not provide accounts, content licenses or paid benefits for third-party websites. The operators of those websites set their own regional policies, account eligibility and content rules. Route coverage does not guarantee access to every website.

No email address is required to create an account; a username and password are sufficient. Keep your login details and subscription address secure, and do not post them on public pages or share them with others. If you discover that credentials have been exposed or used unusually, change the affected credentials promptly and submit a support ticket.

There is no limit on the number of devices connected at the same time, for the account holder's own devices. This does not permit reselling the service, renting out an account, or sharing an account or subscription with others. You may not use a subscription to set up a relay service for others. Users are responsible for activity on their accounts; investigate unusual activity using the relevant records.

Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the activation date; when you upgrade mid-cycle, the price difference is prorated for the remaining days. Data packs are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB; they remain available until used and never expire. Payment methods are Alipay / WeChat Pay / USDT. See the Plans page for full pricing.

Users must comply with the laws and regulations of their location and of any region involved in their use of the service, as well as the rules of the services they access. You may not use this service to commit fraud, invade privacy, distribute unlawful content, infringe intellectual property rights or engage in other unlawful conduct.

You may not launch network attacks, conduct malicious scans, send spam or disrupt other users or third-party systems through automated abuse or other means. Network acceleration does not change your responsibility for the content you access or your actions, nor does it replace the obligation to obtain any required authorization.

Connection quality depends on the local network, carrier routing, the status of the destination service and device settings. Maintenance, route changes or external network failures may interrupt connections. 9OVPN does not guarantee uninterrupted availability in every environment, nor does it promise a specific speed or access outcome for third-party services as a fixed deliverable.

If an issue occurs, first check your subscription status, client settings and local connection, then provide a relevant description of the problem through a support ticket. Do not expose your password or full subscription address in screenshots. These terms do not exclude any liability required by law. This service cannot fulfill obligations on behalf of third-party services in the event of their own failures or policy changes.

You may request a full refund for any reason within 14 days of your first payment. Sign in to the user panel and submit a refund request through the support ticket portal, including the order details needed for verification. No reason for the refund is required.

Order verification confirms which payment record the request relates to. Do not submit sensitive information such as your account password or payment credentials. Refund progress is communicated through the support ticket. Processing by the payment provider may affect the time it takes to receive funds; these terms do not promise a fixed processing period.

For unlawful use, resale or sharing, system attacks or other violations of these terms, 9OVPN may suspend relevant connections or terminate account services, depending on the circumstances. Where security risks are involved, necessary restrictions may be applied first. If you disagree with an action taken, you may provide additional information and request a review through a support ticket. Related orders and refund matters remain subject to these terms and applicable law.

When service rules change, these terms will be updated on this page and the month of the last update will be revised. Changes that affect important user rights will be announced on the site or in the user panel. Changes will not retroactively reduce statutory rights that have already accrued. For details on how account information is handled, see the Privacy Policy.